I arrived at the Spirit Airline counter at 645AM for a 745AM flight to Boston, MA out of Ft Lauderdale. FL. The rep said sorry you are late and we already sold your seat. They offered to book me on a 10 AM flight for a $50.00 fee, so after arguing to no avail that I was on time I agreed to the next flight. My bags were accepted but when I went to the boarding gate at 930 AM I was told that the flight was booked and I was bumped. I started to cry. The next available flight at at 8PM. After yelling at several representatives again to no avail, I was defeated. My husband got off work at 3PM and picked me up.
I came back to the airport at 7pm, 40 miles from my house. The flight at 8pm was delayed until 10 PM. I was numb by this point. We finally boarded. Keep in mind my bags were already sent earlier in the day to Boston. As we taxied down the runway the flight was aborted. A bird had flown into the right engine while we were still on the ground. I did not blame Spirit for this but it was another hour before we were airborne. I arrived in Boston at 230 AM almost 20 HOURS after first arriving the previous day. And my luggage? No where to be found. To make a long story short, I received a call from Spirit Air 10 days later that my suitcase was found in New York and was now in Ft Lauderdale. To make matters worse, I was told that I had to pick up the suitcase as they do not deliver. On top of all this I was still charged a fee for my lost luggage. I will NEVER fly Spirit again.