LGA to West Palm Beach
March 27, 2008
Flight #1229 8:25AM
Last week I had the misfortune to be on your flight from JFK to WPB. I was seated in seat 23B right behind two men (row 22 seat A & B) that also boarded in NY. They were part of a group of about 8 men travelling to WPB. Just as we were seated they started shouting to each other and to their friends that were throughout the plane. Before the steward named “M” could get the cart down the aisle for drinks they demanded beers. Before their turn, as the cart started in the beginning rows, M gave them two beers each. By the time the cart came to our rows they were asking for two more beers and also bottles of alcohol. M gave them two bottles of liquor each. They paid $25 for their drinks. Unfortunately they were shouting to each other and kept lowering their backs of their seats and frequently getting up and down to either go to the bathroom or to visit one of their friends; each time they walked down the aisle they had drinks in hand.
Next when I saw M give them 4 extra bottles and not charge them, I asked M when did he think “enough was enough” as it was nine o’clock in the morning. He answered it was none of my business and to keep my nose out of it. The other steward, a woman named “D,” sneered at me and passed me without asking me for a drink (of water) and when I did ask and told her she had missed me she told me that I was too busy minding other people’s business. I went without a drink the whole flight. I estimate they had 4 beers and 6 drinks each. The two men kept opening the overhead compartments and I worried something would fall on my head. By this time they had passed out and for an hour we had silence. When we landed their phones were on before the appointed time and they could hardly walk off the plane as they were still so drunk.
When I left I noted what went on to the pilot but he did not seem at all interested in what I thought was a big problem and was totally caused and encouraged by your flight attendants.
And the end of this story is that these guys were planning on renting a car at the airport. Unless the rental car agent was astute to how drunk they were, they probably got a car and drove off drunk. And American Airlines, if they killed someone, you are responsible. I do not know if the state of Florida has the same laws as New York but you would be as guilty as the killers.
There was absolutely no reason to keep feeding these guys alcohol and not think about your passengers around them who just wanted to read their newspapers for the short flight.
I intend to send the local newspapers in Florida, travel blogs and the FCC of your policy of really promoting alcohol consumption with no stop. Leaving up to M’s judgment is a horrible mistake on your part.
I would really like those flight attendants cited for their disregard for safety and common decency to the other passengers and an apology from them.
Signed, V Ross