I arrived at the Spirit Airline counter at 645AM for a 745AM flight to Boston, MA out of Ft Lauderdale. FL. The rep said sorry you are late and we already sold your seat. They offered to book me on a 10 AM flight for a $50.00 fee, so after arguing to no avail that I was on time I agreed to the next flight. My bags were accepted but when I went to the boarding gate at 930 AM I was told that the flight was booked and I was bumped. I started to cry. The next available flight at at 8PM. After yelling at several representatives again to no avail, I was defeated. My husband got off work at 3PM and picked me up.
I came back to the airport at 7pm, 40 miles from my house. The flight at 8pm was delayed until 10 PM. I was numb by this point. We finally boarded. Keep in mind my bags were already sent earlier in the day to Boston. As we taxied down the runway the flight was aborted. A bird had flown into the right engine while we were still on the ground. I did not blame Spirit for this but it was another hour before we were airborne. I arrived in Boston at 230 AM almost 20 HOURS after first arriving the previous day. And my luggage? No where to be found. To make a long story short, I received a call from Spirit Air 10 days later that my suitcase was found in New York and was now in Ft Lauderdale. To make matters worse, I was told that I had to pick up the suitcase as they do not deliver. On top of all this I was still charged a fee for my lost luggage. I will NEVER fly Spirit again.
Tagged as:
animals,
baggage,
bumping,
delay & cancellation,
fees,
spirit airlines
I was on a Spirit Airlines flight from Detroit Metro to Reagan International to go to a wedding. The flight time was less than an hour and we were told that after 9/11 any flight coming out of or going into Washington, DC can not have anyone be out of their seats within a 30 minute radius.
I had arrived early and had used the facilities in the terminal, but due to a delay after we boarded and being unable to use the flight bathroom I had to go once we were able to move about the cabin.
As I went to the back this old troll of a flight attendant told me that I had to use the “first class” bathroom because they were starting drink service and his cart needed to get through the aisle (which took up the whole thing I might add). I went up front where there was a line. I waited patiently and after the person ahead of me came out this fat woman jumps up from the seat across and darts in, ignoring the fact that I had obviously been in line. She was able to get in because I politely had stepped aside to let the person who had just exited go by.
She took a long time in there and finally came out. I resisted the urge to call her something very offensive and went inside and was out in less than a minute.
Since I had to wait for so long, the troll flight attendant had moved his cart past my seat by about 2 or 3 rows and had to move his cart back so I could get to my seat. The worst part is he and the woman with him had only completed a few rows of the entire coach section. Meanwhile the two women who were attending the first class section had, without a cart, served the entire first class section and were about a third of the way into coach when I came back.
I almost let the troll have it because he started scolding me because he had to move his cart to let me get to my seat. I resisted the urge to tell him a) if he wasn’t so slow it would have been fine by now and b) if he did not need his cart 3″ from him I could have used the back restroom because I was 4th row from the back of the plane.
Tagged as:
cart,
delay & cancellation,
flight attendant,
lavatory,
spirit airlines
