Once again, Delta overbooked the flight. Not only did they overbook, but because the flight left from Accra, Ghana, Delta Airlines felt they could get away with bumping 60-70 people without compensation. The explanation: “Why didn’t you check-in for your flight 6 hours before takeoff like other people did?”
Well, now we know who checked-in for their flight 6 hours before takeoff: Those who were bumped from yesterday’s flight. The next day I too went to the airport 6 hours before take-off in order to get a seat, meaning that I took the place of a passenger who didn’t get the memo: “First come, first served!”
Ironically, checking-in online in Ghana means nothing – your seat will still be given away by the American corporation. In practice, Delta certainly knows how to maximize their profits by benefiting from global systems of present day colonialism.
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{ 4 comments… read them below or add one }
It's not just international flight. Every time I've had the misfortune to fly Delta, I've had risk of being bumped. Every flight with them has resulted in them overselling the flight. I've only been bumped twice though.
I am just around the corner in Togo at the moment and will take into consideration your experiences in West African travel. My thought, for what it is worth, is that you are experiencing a local approach to customer travel. If u are a regular user of Delta services I suggest that u go straight to US and raise hell as high as you can. Approaching mothership is the only hope u have IMHO.
D.c
see Kalick v Delta Airlines
Beware flying families:
recently was taking whole family to Disney. Got to the airport and US Air said "Sorry, we're oversold and we don't have seats for you"
"I bought them 4 months ago", I say
"Sorry, sir, the FAA says we can bump people. Oh, and there are no more flights for 3 days."
Unreal.
How can this be allowed?
Luckily a very nice man gave up his seats when he saw the situation–saved our spring break. We all saw Mickey…
Thank you sir, wherever you are.
Us Air, hope to never see you again.