overbooking

I have been an international business traveler for over two decades now. My story starts on my way back from a long stretch in Kuwait.

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A few years ago I had such a ridiculously bad and unforgivable experience with Hong Kong Airlines that sometimes I find it hard to believe that it actually happened.

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I had an Air Canada ticket for December 29, 2014 from Zürich, Switzerland to Vancouver via London, and a connecting flight the same evening to Prince George. My baggage was checked in to Prince George before departure in Zürich, where I received my boarding pass for London but not for Vancouver – obviously the flight […]

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Once again, Delta overbooked the flight. Not only did they overbook, but because the flight left from Accra, Ghana, Delta Airlines felt they could get away with bumping 60-70 people without compensation. The explanation: “Why didn’t you check-in for your flight 6 hours before takeoff like other people did?”

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1. How It All Started We are living in the new age. This is the age of technology, the age of the internet. Everything happens at the speed of light, quite literally. People buy and sell things online, chat online, even live online in virtual worlds. Who could have thought of these things a few […]

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This tiring trip took place at the end of the summer of 2007. We had been at Warsaw Okecie International Airport. Our original trip was to fly with Wizz Air to London Luton airport, then from Gatwick to Toronto Pearson. We started by going to Terminal One in Warsaw looking for our flight. After waiting […]

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I was flying from SFO to Delhi (India) during February on a quarterly business trip. From SFO to Newark (EWR) it was United, and then Continental to Delhi (approx 14 hours non-stop). My flight is fully confirmed all the way and I am looking forward to the ordeal armed with a laptop and a book. […]

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I have such a nightmare vacation story it doesn’t seem real…but trust me, it is. I wish it wasn’t. Let me also explain the man I was traveling with has over 1.5 MILLION air miles with American Airlines. Then when you add in all the other airlines he has flown, all over the world, he […]

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Six years ago I was standing with friends in one of the check-in lines just before making the return trip from Bali to Australia. I first went to Bali in 1969 and immediately fell in love with the island and its people. I have been back many times since. On moving slowly up the line […]

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I want to preface this by saying that I usually fly three or four times a year and have never been on this airline before. I took a business trip from Tucson to Santa Barbara recently on US Airways. Arrived at the airport in plenty of time prior to the 8:15 AM departure. It was […]

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My flights from hell are always holiday flights, which isn’t really surprising, all things considered. My worst thus far took place just before Christmas three years ago. The airline had just recently started a feature which allowed passengers to select their seats online up to 24 hours prior to departure, but I was unaware of […]

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Two years ago I was applying to graduate schools on the east coast. I had an interview at the University of Connecticut and had flown in from Michigan the night before. I chose to leave a day early and pay for a hotel just in case there were delays and whatnot as it was still […]

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