My wife and I just returned from vacation. All was good except for our experience with the TSA going and coming. At the airport before we departed, my wife was forced to undergo a complete pat-down. She had surgical metal throughout her body along with a morphine pump. The scars were there. Why was she patted down if the TSA attendant could see them. She was forced to stand up from her wheelchair and stand in several positions. After about 15 minutes of this stupidity, she was in intense pain and crying. I finally called for a supervisor and got clearance to pass through. There was no excuse for this even with a new employee.
All went well on the return trip at security but when we got home, I noticed one piece of baggage was without a lock. When I opened the suitcase, it was in total disarray. The first thing I saw was the “Notice Of Baggage Inspection” slip the TSA left us–I was surprised they had the nerve to put it there. There was a hand mirror that had been wrapped in a towel and sealed in a baggie that was now loose and broken. There were chards of glass all in the suitcase. My digital camera was out of its case. A bottle of cough syrup was removed from the zip-lock bag it was in, the lid was loose and red cough syrup spilled throughout the suit case. Several pieces of clothing were ruined including an expensive dress of my wife. She also noticed some of her clothing was missing.
These people ruined what should have been a great vacation. This kind of behavior is totally bullish and vandalistic. They must hire uneducated animals. If I knew I could get away with it, I’d file a lawsuit against them, except the TSA is untouchable. I find their actions completely abominable and out of line. I no longer fear the terrorists as much as the TSA. This certainly makes a person want to give up flying.
I did complain many times only to get a canned response each time about how they were making it safer for Americans to travel by air. HA !!
Signed, Greg W.