Here is just a glimpse of the nightmare that we went through which was created by American Eagle Airline. After arriving at Chicago from Miami, we proceeded to our gate to connect to our final destination. While walking to our gate, we noticed that it was raining. It didn’t last long, and actually by the […]
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I was waiting to board my last flight from JFK to Orlando after a long journey home from Bangkok. I was tired and hungry, and just wanted to see my family after being away for three months. The Delta flight was delayed due to our aircraft’s late arrival. An hour went by. The plane arrived, […]
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In May 1989, my son Josh and I were on our way to California to visit his godfather for his twelfth birthday. My son was crazy about all aircraft, knew all the types and specs, had never flown before, and wanted to be a pilot. His godfather was working as a government contractor as a […]
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It was the end of May 2010 and I was going with five other people on a medical mission trip to Kenya, right after graduation from my nurse practitioner program. We were flying Delta from Atlanta to Nairobi via Amsterdam. About an hour or so after we took off, the captain got on the PA […]
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Recently while travelling from Nashville to Winnipeg, what began as a typical Monday morning standard routine flying day turned into one of the most miserable travel experiences I have experienced in over thirty years of travel. I arrived at the airport at 4:30am for a regularly scheduled flight on Delta to Minneapolis at 6:05am and […]
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I live in Switzerland and needed to go home on short notice for my grandfather’s funeral. It was a stressful time, as I was leaving my husband and year-old daughter at home in Zürich; this would be the first time I had been away from her overnight. I was also four months pregnant with my […]
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Oh, god, this is so ridiculous, I wouldn’t believe it, but I swear it’s true. Flight from Zurich, Switzerland to Atlanta on Delta Airlines (I take this flight every year home to visit my family). A man and a young girl were sitting a few rows behind me. I only remembered him because he was […]
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Once again, Delta overbooked the flight. Not only did they overbook, but because the flight left from Accra, Ghana, Delta Airlines felt they could get away with bumping 60-70 people without compensation. The explanation: “Why didn’t you check-in for your flight 6 hours before takeoff like other people did?”
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I flew from PHX to Des Moines for work. Only direct flight was sold-out. Next best option? PHX-Denver-Des Moines. Sold out. OK, how about PHX-Minneapolis-Des Moines? Good to go. Only bad thing was the flight home. Only way was Des Moines to Detroit then Detroit to PHX. Ugh. So the flight there was uneventful. Flight […]
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Hello Delta Customer Service, I would like you to please help me answer a question. I am trying to figure out the following: Why would I ever fly Delta Airlines again? I had a non-direct flight that required me to switch terminals in the PHX airport in order to board a Delta flight. As soon […]
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I decided to visit my family in La Verne, California the week between Christmas and New Year’s Day. There are several airports in the Los Angeles area, with Ontario International Airport being the closest one. I booked Delta flight 4756 from SLC to ONT the morning of Christmas Eve. Other than sitting next to a […]
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I was on DL 5982, which was slowly delayed in increments, as the airline apparently attempted to wait for weather to worsen to cover for a mechanical failure. Eventually the flight was cancelled, and it took hours to get rebooked and put up in a hotel overnight. The next day, on DL 3957, the plane suffered… another mechanical […]
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Questions for Delta
March 24, 2011
in Flying Hell Commentary
Hello Delta Customer Service, I would like you to please help me answer a question. I am trying to figure out the following: Why would I ever fly Delta Airlines again? I had a non-direct flight that required me to switch terminals in the PHX airport in order to board a Delta flight. As soon […]
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