Last June I decided to fly home– the weekend before one of my clients was to go to trial– to surprise my sister at her high school graduation. The plan was simple: get home after she went to be, shock her by waking her up the next morning. SouthWorst, however, had other plans. Problem Number […]
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Much of the adventures of flying usually begin before you are anywhere near the plane. I was traveling from Philadelphia to Seattle. It was relatively slow in the airport. I checked in at the kiosk and proceeded to “up” escalator on the way to security. As I approached the escalator there was an elderly Hispanic […]
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My wife and I just returned from vacation. All was good except for our experience with the TSA going and coming. At the airport before we departed, my wife was forced to undergo a complete pat-down. She had surgical metal throughout her body along with a morphine pump. The scars were there. Why was she […]
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Continental Flight 512 (EWR – POP Newark, NJ to Puerto Plata, Dominican Republic) 1/22/09 We arrived in Puerto Plata only to circle the airport for about an hour and a half. No updates were given by the crew. Finally the pilot said we were diverting to Santo Domingo airport because the cloud level was too […]
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The webpage, Airport Luggage Carousels – A Worldwide Report, is from the appropriately named website, Dull Men’s Club. For most people, the only thrill received from carousels is from the sense of relief that they get when their luggage is spotted. Not so for the site’s owner, Grover Click, who loves finding his bags because […]
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Arriving in the USA has always been a security nightmare, much worse now when, despite notices telling you that the staff guarantee a courteous and pleasant welcome (???). This certainly wasn’t in evidence when we arrived in Atlanta on a flight from Manchester UK (23 Sept 2008). We had 1.5 hours to connect for a […]
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This was supposed to be the beginning of Mom and my great adventure. But boy did it start off wrong! I drove to Dallas to meet my 83 year old Mom and my sister Becky; she drove Mom down so she wouldn’t have to drive 150 miles by herself. We stayed the night at a […]
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I had a direct flight on Delta out of JFK to go see my mother on her birthday. I got to the airport 1.5 hours prior to departure to ensure that I would be able to get my ticket and get on a plane with plenty of time to spare. I hate to rush. When […]
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Monday, June 23, 2008, O’Hare, American Airlines: The gate agent asked to check my boarding pass, then told me that she was not allowing me to board the plane and that she had the authority to do so because I had booked my flight June 22 ($847) the day before. The gate agent said she […]
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Moscow, Russia The narrow corridors of shops within the transit area offers thousands of copper cylinders on the ceiling peering down with constant video surveillance – the bustling and shuffling of designer footwear resurrects cigarette ashes into the air from the concrete surface. A twelve-hour layover in Moscow’s Sheremetyevo transit area has few advantages. You […]
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When I tell my tale of woe about trying to get home to USA from Madrid, Spain Nov 15th this fall, friends say “write a complaint letter to US Air.” And I think, “Why should I expect an exec at a dysfunctional airline to care about customer satisfaction?” If they cared, my day of hell […]
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Here is my flight from hell. Leaving Paris to London; BA plane was late and we only originally had 1.5 hours between flight from London to NY. So now we only have about 30 minutes to make the connection in London. Get off the plane after having been through 2 security checks in Paris and […]
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