After completing a wonderful, action filled, 15 day adventure to Croatia & Montenegro, my Mother and I flew from Zagreb to Frankfurt, Germany with a 3 hour layover, and then flew Lufthansa flight #444 from Frankfurt to Atlanta, GA. Our Vantage Tour guide, Tomislav, had taken very good care of us and after living in Germany for three years and flying Lufthansa many times, I was looking forward to a 10 hour flight of solitude and rest. Mom paid extra for business class, but that was fine since I just wanted to sleep and watch a movie or two.
The tour had been paid for a year in advance so I questioned why I was not assigned a seat for the first leg of the journey. I ended up with a window seat and had a good flight. As soon as we arrived in Frankfurt, we rushed to our departure gate for our next flight and waited quite awhile for the attendants to open the gate to get a seat assignment. Of course I asked for a window or aisle seat, but none were available. The attendant gave me row29 seat F. Little did I know that this would be the row from Hell! Ten very long hours of ear-ringing, trampled-on, stinky-smells, torture, and confinement. To the right of me in seat 29G, sat a woman holding her 14 month old “lap child,” to the left of me in seat 29D was another mother holding her 6 month old “lap child” with a child about four or five in seat 29C, next to her. Visualize this – four seats with three adults and three children. Shouldn’t this be illegal FAA?
Before the plane took off, baby on the left starts screaming which makes baby on the right cry. Immediately I flag down a steward and ask for a seat change. She would have to check to see if there are any available seats. Hatches were latched and all seat belts had been fastened. Again, almost yelling above the wailing and crying, I ask to be moved. “Sorry- the plane is full!”
Once we took off and leveled off the steward approached! Yeah!! There must be a seat after all!! Instead, she pulled out a baby bassinet and attached it to the wall directly in front of us for baby on my right. Then on the left side, another steward pulled out a second baby bassinet and attached it also onto the wall directly in front of our row, trapping me in for the longest flight of my life. Both mothers put their babies in the bassinet and the choir began. In STEREO!!
Baby on the left did pretty well throughout most of the flight, but toddler on the right used the bassinet for her very own trampoline and playground, jumping up and down and using me as her monkey bars. I wasn’t able to raise my viewing screen which is attached to the chair because of the bassinet and all the crap that mother on the right had out for the toddler which also made it impossible to pull the tray up from the arm rest to place a tray on at meal time.
Both mothers had other family members on the flight with them, so mom on the right would leave toddler napping to go visit family in the section in front – out of sight. Toddler had a built in GPS system and would wake up two minutes after mom left crying loudly. I had to tell the steward to go fetch the wayward mom at least twice.
I blame Lufthansa for placing a non-family member on row 29, especially when there ARE other family members that can sit with the mothers and baby(ies). And I blame Vantage for not taking care of their people to the END of the journey by guarantying preassigned seats on the flights.
Beware of row 29 on an Airbus A340-300!! Lufthansa does NOT have the “fine standard of service” that it once had. The 20% savings certificate received is not acceptable and a joke for the experience that I had to incurred on that 10 hour flight from HELL!
I have a suggestion for airline companies that will guarantee a bump in sales. Offer a no-child seating section for adults only. If this appears too politically incorrect, then simply offer a “family” section where you isolate the kids and parents from the adults-only section. That way, those who have kids (along with their messy stinky diapers and screams) can enjoy the company of other families and their kids (along with their messy stinky diapers and screams). The rest of us can then enjoy a child-free, cry-free trip.
Suzan
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