I am a frequent flyer on most major airlines traveling for business and personal reasons. As a VIP member on most airlines, I am finding it more and more difficult to receive appropriate service in business and first class.
It has always been airline’s practice to offer a cocktail immediately upon boarding. Oftentimes I am not offered a cocktail until at least 15 minutes in the air. Also, I expect frequent cocktail refills on longer flights – which is becoming a thing of the past.
I find first class flight attendants rude and less attentive than in the past. The seats are dirty and cluttered with trash. There’s been flights where I have not seen an attendant the entire flight.
While most of the flying public flies coach/economy, the cost of a first class ticket is more than triple the cost of an economy flight. I expect first class amenities. Is that too much to ask? That being said, please don’t make this all about the cocktails – it’s just the level of service vs. increasing costs of first class air travel that is completely disproportionate.
{ 6 comments… read them below or add one }
Which airline do you usually fly? I ued to fly Ciontientnal business a lot — but dropped United becauses they were just not up to CO's standards in business class. I switched to Virgin Americ a, which had outstanding service. I have heard OK things about Alaska.
haha james….united adopted that great service standards from continental, put the kool aid down
Are you the jerk from the previous comment?
Ha ha! Good one! Not me but I feel his pain!
When I first began reading this post I did say to myself that you could just have a cocktail in the lounge before boarding. But when you go to the part of there being trash in the seats I thought the same as you–you pay way too much money on your flight to get this kind of service. You are paying a premium for more space, better food, and all the other extras. I urge you to contact the airlines to find out what level of service should be provided. You can then adjust your expectations to that.
So sorry the flight attendants’ looks aren’t up to your “standards”. It must be so rough for you.