It’s not just the airplanes that have all the fun. I was at a ticket counter attempting to reason with a foreign-born person (I assume) at the Chicago airport about my ticket. There was a serious mistake that had been made during the connecting flight and I was trying to get the agent to understand it; he did not seem well versed in English.
The agent became irritated, then mad, then irrational, and finally he grabbed my schedule where I was trying to show him the error and tore it up and threw it in his wastebasket. I remained calm and asked him to get his supervisor. His attitude suddenly changed directions; he fixed the problem and retrieved my original schedule upon my request.
Another time I arrived at a USA airport for a domestic flight an hour ahead as suggested and there was a very long line for the counter. When I finally reached the counter it was time for my flight to be boarded. The agent was rude and said I should have arrived in line an hour ahead of time. I told her that I had done that, but due to the length of the line I was running late. She had no response except to give me a nasty look.
I ran to security en route to my gate, where sympathetic passengers allowed me to jump ahead in another big line. I made my flight with seconds to spare. I thank those passengers, but the airline’s ticket agent needs to find another job. Instead of blaming passengers for being late, they should have called in another agent to help.