I left SNA Orange County Airport on United Airlines with my final destination “Fargo, Dakota.” Our connection is through Denver. We landed on time and it was a nice flight to Denver. I proceeded to my departing gate connecting to Fargo, and waited as other passengers were waiting. Our departure time was 3:45 pm. Then we were informed that the flight was slightly delayed. One hour later, we had been informed that finally our connecting plane just landed. Everybody was cheerful and happy, especially me since I had a business meeting at 9 am the following day. So I was happy with the thought that I would be checking into my hotel and rest before my meeting. Then the personnel in the boarding gate announced that we would start boarding and everybody was lining up.
Unfortunately for the last 11 of us at the end of the line, we were denied boarding. The personnel explained that our original aircraft was switched to go to North Carolina since it’s a bigger aircraft and it was needed. So we ended up with a smaller aircraft that sadly did not accommodate the last unfortunate 11 of us. I’m not sure what some of the other 10 passengers had done, but some of them chose to take the morning flight. But for me, that could not serve the purpose of my trip. So I approached customer service and explained my situation to them, so they offered to send me back to Sta. Ana (SNA) airport at 6 pm which I honestly had no other choice but to take. So I went to Starbucks coffee at Denver’s airport and ordered a large mocha coffee. Then I went back and boarded my plane back home to Orange County (SNA).
Ten days later, I was informed that United Airlines did not owe me a refund except the portion that I did not complete to Fargo. But they still charged me for going to Denver and back on the same day. It hit me really hard that I should make it to the Guinness book of world records for the most expensive Starbucks mocha coffee any idiot had spent in the world. Five-hundred and twenty-three dollars - and forget the hassle and the self parking and other expenses.