Wound up on United today, although I usually don’t fly them… The flight was supposed to leave @ 0630… We boarded the plane, then were advised after about an hour that there was a problem with the “trim leveler thing, which is needed for the autopilot…”
Disembarking, we were told to return to the ticket counters, where it became apparent that there were no openings on flights to our destination that day from this particular airport. The options (which were few) were at the other airports in the area, neither of which was closer than about 30 miles…
While people scrambled, they announced that they were bringing in a replacement aircraft from one of the area airports & that we should all go back to the gate. This was a surprise to the agents actually at the gate…
The promised 0955 departure actually took place around 1555, after another two hours spent on a “fuel pump problem that requires us to return to the gate to reboot the computers.”
Let’s see, ten hours later I get to my destination, with a grand total of $20 in food vouchers from United. All this for what is, in actuality, a 2.67 hour flight…
Yeah, I’m Feelin’ the Love, United.
210
{ 4 comments… read them below or add one }
So, you would rather them be on time with a hardware/safety problem, than be delayed and arrive safe?!?!? You sound like a terrible whiner.
Oh, brother. Is this some sort of inside joke? To call everyone who writes a story a whiner?
Don't listen to him he's a troll
30 miles away? That's nothing – you could have saved yourself some time driving to the alternate airport…