gate agent

In 1988 fresh out of college, I decided I wanted to work for the airlines so I could see the world.  So, I went to the International Air Academy in St. Louis to learn the trade.  After three months at the trade school, I went to work for Braniff Airlines in Kansas City, MO. (MCI). […]

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I travel a lot for business. While waiting for a recent flight from Chicago to Charlotte I noticed a younger couple with three small children – one boy about 3 years old and then twin babies in infant carriers. I commented to my co-worker that I hope they are not on our flight. The gate […]

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While reading this story, please keep in mind that this was the 1st time I had been on a plane by myself AND it was New Year’s Eve. It was a snowy night when I was headed down to Raleigh/Durham Airport from the Providence, RI Airport. I got to the Providence airport on time and […]

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Reading about the dismal attitudes of the flight attendants reminded me of a trip home to Pittsburgh (PA) Greater International Airport. Actually getting there was not the problem, it was getting back and having to deal with incredibly obnoxious gate attendants that was the problem. There were a surprising number of gate attendants. This was […]

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This is not so much about a hellish flight, because the flight was fine, it was the getting to and from the flight that was hell.  Do you know how, when there is an accident, the investigators rarely find a single proximate cause?  Instead, they find a chain of improbable events that conspired to eventually […]

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I’ve got to tattle on myself. I used to travel by plane every week for a living in the days way before 9/11 (circa Reagan Presidency). Back then my darling husband used to drive me to the curbside check-in before going on to his job and we avoided all the expensive airport parking. One Monday […]

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My girlfriend and I recently had a flight from San Francisco, CA to Tampa, FL with a layover in Miami via American Airlines. The problems started in San Francisco, when our flight was supposed to leave at 11:45pm. Due to the airport not scheduling the correct information for the flights, they double booked the gate […]

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I have been a flier all my life. My father is a pilot for Continental Airlines and even before he was hired we flew everywhere. My parents assured me that when I had my daughter she would be just as travel-happy a child as I had been….and she was. On a recent flight from NWR […]

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My husband and I were taking a short vacation to Tempe, AZ to watch Oakland A’s Baseball Spring Training. We had to drive from Modesto, CA to Oakland, CA, about a 60 mile distance to the airport. We allowed ourselves 2 hours for the trip, and as it would happen, there was a car accident […]

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Flight Charlotte, NC to Seattle, WA – Airline’s name changed to protect the guilty. We boarded our plane at 9:00 A M in Charlotte, NC for our short hop to Dulles in Washington, DC. We arrived and made our way to the ”American Western” terminal for the second leg of our flight. As we walk […]

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On Friday, March 27 our party of four was scheduled to depart Orlando (MCO) traveling to Philadelphia (PHL) on USAIR # 706. We arrived in plenty of time to make the flight. The check-in process was smooth and we had no problems getting to the gate. It looked like it would be a good day […]

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3 summers ago my husband and I vacationed in Australia for a month. Getting there was an unbelievable saga. Flight from Lansing to Chicago, uneventful; spent the night in our $56/night airport hotel (and all I will say about that is that you definitely get what you pay for!); took the shuttle back to O’Hare […]

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