On a flight from Miami returning to the UK on new years eve 2005 (arriving in the UK in 2006) we had a lovely time….
The first problems were the reclining seats. The passengers in front of us had their seats pushed all the way back. Fine, that’s what they are for. So, we all put our seats back, only to have the guys behind us complain to the stewardesses that it was annoying them.
We were promptly told to put our seats into the upright position, and so we mentioned the people in front. But oh no, they didn’t have to put their seats up, and they had no intention of doing so. So here we are, new years eve, and we have 10 cms of air between our noses and the backs of their seats.
Next problem, the stewardesses. They obviously did not want to be there, and they let us know that! They weren’t helpful. They were rude and they told us to go make our own coffee as we knew where the kitchen was……….
The toilet…………After eating their stale bread which gave me very uncomfortable bowels, I decided I’d have to visit the worst place on a place, the toilet. So I stand up, and a woman sees me standing, so as I’m trying to shuffle from the window seat to the aisle, she starts running to get to the queue before me…… She made it….
There was already a queue of about 7 people, and it didn’t help with the fact that each woman in the cubicle for some reason would take roughly 20 minutes in there (SERIOUSLY). God knows what she was doing. So, after 90 minutes of standing in pain in the aisle, I make it to the toilet, only to come out and have to wait 30 minutes for the trolley girls to finish their round….
I can’t really explain it, but it was a flight from hell and I’ll never be going with an American airline again.
My best service on air flights has ALWAYS been with the ‘less prestigious’ airlines like Kenya Airways, south African Airways, etc. The service with them is incredible.
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