Travelled Malaysian Airlines on a family holiday. This was the second time I had flown with them and after encountering problems both times I won’t be flying them again.
We travelled as a party of four. The flight to Malaysia was fine (apart from a questionable landing in KL). The return flight was the problem. This was before online check-in and seat selection was available. We arrived at the airport and were informed the airline had made a mistake and we had been scattered throughout the aircraft.
My parents were eight rows apart and my boyfriend and I were fifteen rows apart. We were told we could be seated in couples at least if we made ourselves known to the flight crew once onboard. Yeah right.
The flight attendants weren’t interested. I was in the middle of two strangers. My boyfriend had an aisle seat and neither of the people next to him were travelling together. My parents ended up being seated together only after they refused to take their seats and the flight attendants found a spare space for them.
I spent the next six hours staring at the back of my boyfriend’s head as the entertainment equipment in my section didn’t work either. To top it off the girl in the aisle seat had a cold and spent most of the flight rugged up in a blanket leaning on my shoulder. Of course I woke up with a cold the next day.
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