food & beverage

This took place when I was ten years old, on a charter to Aruba. We flew some horribly unprofessional airline, Xtra Airways. We always used to take a limo to Boston/Logan wickedly early in the morning, like 4:00 for a 6:00 departure time. The limo (car) showed up around 3:50, and so did the phone call from Xtra: ”Your flight to Aruba is currently delayed an hour.”

OK, only an hour. We still left immediately, but stopped at a Dunkin Donuts. We arrived at Terminal E and waited in the longest security line possible at 5:00 in the morning, mostly everyone who was on our flight. We had express check-in, but this was unhelpful today.

As of 7:00 no announcement had been made. I was sent over to the gate agent who promptly said, “Fifteen more minutes.”

About an hour later I was assisted greatly by the same response, “Only 15 more minutes.”

We finally boarded at about 8:30, then sat at our gate for 15 minutes (ha ha ha) for no apparent reason.

The FAs on this airline were some of the worst I have had the pleasure to deal with. They were all over 50 and spoke too loudly. Everyone heard “Would you like to spit that up, honey?” as one of them inquired about a man’s odd gagging noises.

Breakfast was served in a paper bag with a frown, and was a stale muffin, old orange juice, and other horribly disgusting “food” which I don’t care to remember. Lunch was nonexistent, and was substituted by a shot of soda and stale pretzels. A number of kids on the plane (including myself) were blowing up the paper bags, and the FA was, well to be polite, a complete asshole about it.

The rest of the flight was fine, but we sat in Aruba for 15 minutes w/o AC to wait for stairs.

“Ladies and gentlemen, welcome aboard Xtra Airlines, it’ll be 15 more minutes.”

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Prison Food

December 29, 2010

in Food & Drink Stories

For a short while in 2002-2004 (can’t remember exactly when) Lufthansa started cutting costs on food. As a regular traveller at the time I was used to the free sandwich and free drinks offered on the Manchester-Frankfurt route. OK, it wasn’t the greatest food in the world, but to a hungry traveller it was pleasant, plus the free alcohol helped soothe my flying nerves.

Anyway, one sunny morning I get on the plane at Manchester having had a few gins to ease my tension. Plane takes off, no problems. Mmm, bit thirsty now, need an orange juice. The trolley was miles away as usual, but eventually it rolls up to me. By now my tongue is hanging out and I’m parched. The stewardess gives me a little paper napkin, places down a small pot (like a yoghurt pot) and a very small bread roll – and that was it. The pot contained water, just water, nothing else. I looked at my seat mates as it dawned on us – BREAD AND WATER! Yes we were on prison rations. The pot of water didn’t make a dent in the raging thirst I had, and by the time we arrived at Frankfurt my mouth was dryer than the bottom of a parrot’s cage.

Luckily this punishment only lasted about a month.

- Mike

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I was flying from Paris to Rome on Vueling airlines. It was the middle of summer, incredibly hot, and when I got on the flight I was pretty thirsty. I didn’t have time to grab a bottle of water at the airport because my cab driver took us to the east airport (not west) which caused us to almost miss our flight.

Anyway, the flight attendants started out the flight by rolling their eyes as they went through the safety procedures. Soon afterwards they started bringing out the drink carts. I was in the 2nd row and the FA practically ran with the cart past my aisle. He saw me, but didn’t stop.

I turned to my boyfriend and said “He didn’t stop to give me a drink!” My boyfriend replied “Maybe they start in the middle and work their way back.” Not much later the FA races with the cart back to the front of the plane and zips out with a garbage bag. Nope! Not getting a drink!!!

I’ve never before been on a flight where I was not offered a drink, and blatantly ignored when I tried to ask for one. I’m never flying with that airline again!!

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This happened on a Delta flight between Tokyo and JFK about a year ago. When the drink service came around I asked for a decaf coffee, which is on the list of available drinks. The FA gave me a look and said, in a voice indicating that she didn’t want to do it, “I’ll have to make it for you.” I remember years ago decaf coffee was usually on the drink cart alongside the regular coffee, but I guess it’s not something airlines do anymore. Well, annoyed with the response but not caring, I said “could you?” Again, another attitude-filled response: “You’ll have to wait until I finish serving everyone else.” She quickly moved to the next row. Suffice to say she never came back.

The funny thing was that later in the flight, at the 2nd drink service, the same thing happened with the same FA to another passenger a few rows in front of me. The guy was Japanese and I don’t think he was 100% with English. He asked for black tea, which again is something on the drink list. Being that she only had green tea on the cart, she asked if he wanted that irrespective of what he had just said. When he replied that he wanted BLACK tea, guess what…”I’ll have to make it for you.” I don’t think he fully understood so he didn’t know what to say. Then the FA thrust a cup of green tea into his hands and moved on.

The return flight was a mess, but fortunately as part of the mess I was somehow upgraded to “business.” I put that in quotes because Delta’s business class, at least the one on my flight, felt like coach with bigger seats. When dinner time came around the FAs went around asking the passengers to choose a meal from the menu. There was a female Japanese passenger in the first row who was confused, but instead of being nice and trying to help the FA was getting pushy, just repeating “WHAT MEAL DO YOU WANT?!!” Being that it was business class I can’t believe the attitude she had, and furthermore don’t you think on flights to Japan Delta would ensure that the FAs knew at least a few basic phrases in Japanese?

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Flight Full Of Flatulence

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