Memo From An Airline Station Manager

July 19, 2010

in Baby & Kid Stories

As station manager at LCA (LCLK), I had always advised my staff to seat passengers with infants exactly behind the Business class for comfort.

Last year, on a night flight back to LCA in “C” class, I had a woman with a child and infant seating behind me in Coach. The infant (poor kid) was screaming and yelling throughout the flight of 4 hours. The child was playing and hitting the divider and seat in front. Since I had to be on duty upon arrival, I needed the rest which I realised nowhere could be found on that flight.

On the next day in LCA, I posted a memo to all staff – “Never seat infants and children immediately behind ‘C’ class!!!”

– SM in LCLK

{ 5 comments… read them below or add one }

Susu July 20, 2010 at 3:17 am

Can't say that was a flight from hell. On the other hand you are a jerk for sending a memo like that.

Do all babies and children misbehave while on an aircraft? No they don't. You were clearly annoyed and you chose to take it out on everyone travelling with kids.

What does this say to your employees? I am the station manager and I can get my way no matter what.

It also says I am a jerk and I don't care about anyone but me.


dude July 20, 2010 at 7:09 am

Don't be so mean Susu…..if anything, he already got a taste of his own medicine and reacted appropriately to it. In fact I wish all airlines would do the same. When I pay a premium for business class, I would be most appreciative of the crew for not placing an unrully infant behind me (ok…start flaming me now too….)


Jody July 20, 2010 at 8:15 am

Did you ask the parent to tell the kid to quit kicking your seatback and the divider? If that didn't work, did you ask the flight attendant to intervene? If the answer is "yes" to both questions I definitely sympathize with you.


noooob July 20, 2010 at 2:50 pm

You sound like a bitch, but hot as well, got any pictures only baby cakes


Bob July 21, 2010 at 6:04 pm

He's a guy.


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