Seeing some of these stories on here made me laugh out loud, and reminded me of just about every time I fly!!! My wife and I just got back from a short vacation and the return flight was absolutely crappy. So here we are crammed into the MD 88 and I am excited b/c we […]
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I am a loyal AA Platinum member – but still shop to make certain I have a good fare. Travelling to MCO last March I found a nice fare on AA which required two flight changes, but it was a Saturday so I was fine with that. The itinerary was MCI-ORD-LGA-MCO departing MCI at 1155 […]
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My husband and I had planned a quick 3 day trip over 4th of July weekend to Las Vegas. Our flight on Alaska Airlines from Seattle to Vegas was delayed over an hour due to mechanical issues. Finally they board the plane, close the doors and were almost ready to go when apparently there was […]
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Monday, June 23, 2008, O’Hare, American Airlines: The gate agent asked to check my boarding pass, then told me that she was not allowing me to board the plane and that she had the authority to do so because I had booked my flight June 22 ($847) the day before. The gate agent said she […]
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I am currently sitting in the Atlanta Airport. It is 6:52 am. Yesterday at 4:30 am I left my house near Boston to travel to Minneapolis. Walking out of my house I sprained my ankle. Needless to say I was a bit late getting to the airport. After hobbling to the airport from the Economy […]
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Three months ago my boyfriend’s brother…call him “Tom,” calls us to say he is coming to visit for 3 days. My boyfriend….call him “Jerry,” hasn’t seen his brother in 3 years so we are very excited. He gets a flight from Philly PA to Dubuque IA with a layover in Chicago. He leaves Philly at […]
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My husband, two kids (12 and 14) and I flew from Hartford to Honolulu to visit my family this March. I am a nervous flier, but I had been noticing that my daughter was picking up on it and somehow managed to convince myself, along with her, that it was okay to just ‘give up […]
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This tale of frustration occurred back in the spring of 2005. I had flown from DC to Syracuse to visit family for Easter break, and my return flight had a layover in Philadelphia (where I’m originally from). I was frustrated, as Syracuse-DC is already a short flight, and Philadelphia-DC is literally less than 25 minutes […]
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I generally do my best to avoid having to “Fly the Unfriendly Skies”. Two recent Flights from Hell on United only confirmed that things don’t get much worse. Even if they were giving it away, I would steer clear in the future… The night before my UA flight from San Francisco to San Diego, I […]
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I travel weekly for work and also several times a year (domestic and international), and will never travel AA again if I have a choice – I would rather take multiple connections than AA straight thorough, and as far as international flights – NO WAY! To date, I have yet to get my miles for […]
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Earlier this year, we flew from Newark to Beijing on United Airlines. Since there is no direct flight, we had to make a connection in Dulles. The aircraft came in late in Newark, and we sat on the runway in Newark waiting for the 26 planes ahead of us to take off. By the time […]
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When I tell my tale of woe about trying to get home to USA from Madrid, Spain Nov 15th this fall, friends say “write a complaint letter to US Air.” And I think, “Why should I expect an exec at a dysfunctional airline to care about customer satisfaction?” If they cared, my day of hell […]
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