delay/cancellation

Here are a few vignettes I’ve been saving up. Not flights from hell, perhaps, but certainly purgatory.

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This story took place on March 30, 2018. We left our home at 5:30 am to catch Alaska Airlines Flight 2092 out of Redmond, Oregon to Portland. All seemed normal until we passed through security. I happened to check the flight schedule board and discovered that the flight was delayed from a 7:15 am departure to […]

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In my backpacking days I was travelling once on the final few legs of a couple of months exploring India, Nepal and Southeast Asia. I had grown accustomed to delays and setbacks, but this journey home was especially trying.

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This was my first international flight. I was going from Seattle to Tokyo on Air Canada back in December of 2015. I had heard about Air Canada and how they are typically late all the time and how they lose luggage, but my travel partner and I decided to fly with them anyway.

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July 1st marked the worst travel experience my husband, daughter and I have ever had anywhere in the world. Beyond the massive delay and missed connection, the customer service from British Airways was horrific. It was not until we boarded our flight 6 hours later that we were able to speak to actual BA personnel. […]

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Twenty-five years ago I was on a vacation in Turkey, and even though I had carefully selected the package to include a flight back in the afternoon directly to Bremen, alas luck would not have it.

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I’m a frequent flier but my family is new to this, even though they are becoming more “frequent.” I’ll share a couple of stories, even though they probably don’t rate anywhere the seriousness of most of these posts.

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This might not be a flight from hell, but unfortunately it’s the “New Normal.” A few times a year I visit my elderly parents over a long weekend in Hamburg, Germany, usually flying Delta/Air France. Leaving Friday, the plane to Atlanta was delayed and I barely made the connection to CDG (Paris).

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I guess getting home 26 hours late counts as hell. I had a nice 10 days in California and my United flights out, SCE to ORD to LAX and mid-trip LAX to SFO, were just fine. The return flight SFO to ORD to SCE was a bit of a haul. Share a cab and arrive […]

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On February 16th, 2017, my family and I traveled on United Airlines from Boston to Maui with a stop in San Francisco. We took UA207 to San Francisco early that morning. We arrived at the airport late as we were stuck in rush hour traffic from all the commuters going up to Boston as we […]

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On a recent flight from Spain to Sweden via Finland flying Finnair, I got a taste of an all too common experience of extremely bad service and a meltdown in service. Airline delays and cancellations of flights happen. It should be a front and center part of the business to deal smoothly with this, but […]

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If anyone flies within mainland China, you’ll know very well they never tell you true information about what is going on with flight disruptions, delays, and the like. The unwritten rule seems to be the less that is said, the better. Nobody from the airlines wants to lose face, so they come up with this […]

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