customer service

The Rude Manager

April 17, 2009

in Luggage Stories

I love flying Southwest. I know many dislike it for various reasons but for me, $99 flights and no fees, along with the free seating arrangement which, if you know how to plan it right, actually has always worked out very well for me, cannot be beat. I normally fly out of Chicago to various […]


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I had a direct flight on Delta out of JFK to go see my mother on her birthday. I got to the airport 1.5 hours prior to departure to ensure that I would be able to get my ticket and get on a plane with plenty of time to spare. I hate to rush. When […]


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