Hello Delta Customer Service, I would like you to please help me answer a question. I am trying to figure out the following: Why would I ever fly Delta Airlines again? I had a non-direct flight that required me to switch terminals in the PHX airport in order to board a Delta flight. As soon […]
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My favorite luggage tale happened at Christmas time, 2008. My family of five had spent a week sunning and diving in Grenada in the southern Caribbean. Air Jamaica has direct service from Grenada. Upon arriving at JFK, the 200+ coach passengers gathered around the carousel. After a long wait, only first class bags appeared. Perhaps […]
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When you think about it, we are all just big babies who have been potty trained and conditioned to suppress our tantrum urges. The frustrations of air travel are abundant and impossible to ignore: waiting in line just to be told we were sent to the wrong line, weather delays, stupid people everywhere, harried staff […]
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I have such a nightmare vacation story it doesn’t seem real…but trust me, it is. I wish it wasn’t. Let me also explain the man I was traveling with has over 1.5 MILLION air miles with American Airlines. Then when you add in all the other airlines he has flown, all over the world, he […]
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I want to preface this by saying that I usually fly three or four times a year and have never been on this airline before. I took a business trip from Tucson to Santa Barbara recently on US Airways. Arrived at the airport in plenty of time prior to the 8:15 AM departure. It was […]
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In August of 2008, my daughter, wife and I flew from St. Louis to Jackson Hole, WY with Frontier Airlines. We connected through Denver. We planned somewhat poorly, with our last day in Yellowstone being our daughter’s last day of summer vacation. But we did have a great trip… at least until our attempt to […]
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I’ve always wanted to visit Europe. So when a friend invited me to accompany her and her young daughter on an overseas trip I jumped at the chance. A roundtrip ticket from Charleston to Zurich for $450… EXCELLENT! For that price I could even afford to take my 4 year old son. Well, my dream […]
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My family (wife and daughters ages 6 and 3) and I just returned to Minneapolis from our trip to Florida over winter break and just when I thought customer service for airlines could not be any worse, Southwest Airlines went and proved me wrong. Everything I had ever heard about Southwest had been fairly positive, […]
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I would like to report my experience and concerns about what happened after Northwest flight 293 landed at 8:56pm in Little Rock, Arkansas on February 28, 2009. After waiting for our bags for more than 30 minutes I and 20-30 other passengers were told by a Northwest baggage handler at 9:40pm that there were no […]
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I was flying back to San Francisco from Paris in April 2006. I was a senior in high school then, and being a French citizen I was in Paris taking admission exams for colleges during my 1 week spring break. I was scheduled to fly back to SFO via Dallas on American Airlines. Little did […]
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Flight 83 is a “direct” 12-hour flight from my airport to Hawaii. That’s quote-direct-quote. It carries the same flight number for the full trip but it has a “plane change” in LA. I’m up at 5 am Eastern and at the airport a little before 8 am for the 9 am flight. The departures board […]
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Flight Charlotte, NC to Seattle, WA – Airline’s name changed to protect the guilty. We boarded our plane at 9:00 A M in Charlotte, NC for our short hop to Dulles in Washington, DC. We arrived and made our way to the ”American Western” terminal for the second leg of our flight. As we walk […]
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Questions for Delta
March 24, 2011
in Flying Hell Commentary
Hello Delta Customer Service, I would like you to please help me answer a question. I am trying to figure out the following: Why would I ever fly Delta Airlines again? I had a non-direct flight that required me to switch terminals in the PHX airport in order to board a Delta flight. As soon […]
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