On Sunday, August 23rd, I was traveling from Cuenca in Southern Ecuador with LAN Airlines Ecuador to connect with the American Airlines service to Miami.
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boarding pass
Dear American Airlines: To whom it may or may not concern, Are you the least compassionate airline in the United States?? Let me tell you about my weekend:
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Only minutes before takeoff, the seat beside me was still vacant when at the very last moment a harried looking man, clutching a well-worn bag and sweating profusely, looked in my direction as the stewardess pointed him to the last remaining seat. He stuffed his bag in the overhead bin and slumped down beside me. […]
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If you fly on United Airlines you may be treated to a little public service video they share before the safety video, pre-departure. It details how much they care about their customers, and has touching vignettes of UA staff going above and beyond for their customers. What a crock of sh*t. I’ll try to make my […]
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July 23rd arrive LAX 11:00 AM for a 1:30 PM Hawaiian Air flight to Maui. Board reads “On Time.” At 1:30 there is still no plane at the gate. Announcement: Mechanical problem will delay flight. Next update will be at 3. 3:00 PM announcement: Part needed is at LA/Ontario Airport and will be brought in […]
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I’m 17, it’s 1978, and flying back from England after having taken my grandfather home. The departing flight is delayed, and due to union rules or something, rather than flying into DC and then on to Detroit, the plane is rerouted to Detroit, and I have a 4 hour layover very late at night.
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I never upgrade. This isn’t because I’m cheap, but because I’m broke. My fiancée and I are in the middle of immigration hell and immigration hell costs, so while others may be able to choose that option, I can’t. That said, I sometimes wish I could… This has resulted in hellish flights, but this time […]
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I was flying from SFO to Delhi (India) during February on a quarterly business trip. From SFO to Newark (EWR) it was United, and then Continental to Delhi (approx 14 hours non-stop). My flight is fully confirmed all the way and I am looking forward to the ordeal armed with a laptop and a book. […]
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That this happened 20 years ago is immaterial – the lesson’s the same. I was checking in with my wife for a flight to Europe from LAX. As we were visiting a company office, I had a box of samples with me as excess baggage that would be paid by the company credit card. We […]
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My parents are a little bizarre in that they don’t fly together. No matter what. Period. Full stop. So you can imagine the nightmare that sometimes ensues when they travel internationally to visit me, between layovers, different cities, and delays. They cut their own holiday short and I’m left to ferry back and forth from […]
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Our family enjoyed a fun Disney cruise last summer to celebrate our youngest son’s graduation from high school. We flew JetBlue (5 of us). The flight and connecting flight down, no problems at all. The return was a different story. On our final night of the cruise, Disney, in their ever efficient way to make […]
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