We were flying to DCA from ROC for a meeting on US Airways through Philadelphia. The first flight was delayed. We arrived in Philadelphia with boarding passes in hand for the PHL-DCA flight, and fortunately the gate was immediately next to our arrival gate. The flight was boarding. Standby passengers were waiting at the gate for clearance. We presented our boarding passes and were told that because they did not expect us to connect, they had given away our seats. We were incredulous, and politely asked to be put on the flight. The gate attendant rudely told us to go to their service desk and boarded a few more ticketed passengers who were behind us in line to board. She then boarded four waiting standby passengers, closed the door and walked away. US Airways? Never again, and I’m a long-term Dividend Miles member.
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{ 4 comments… read them below or add one }
Yeah, that does kind of suck.
Got time to spare? Go by USAir!!!
Use your Dividend miles to fly United!
I had commented on once flying Western Airlines from LAX to VAN. This exactly is what happened to me. However, before getting to LAX, I orbited Long Beach in an American DC-10 for an hour waiting for clearance. We left SAN on time, thinking we'd have two hours waiting in LAX before getting on board Western.
Back then Western was at least understanding, and we got the last seats on that flight.
I sure miss CP Air.