seats

British Airways (BA) is not famed for its good service, but this time they outdid themselves.

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Here are a few vignettes I’ve been saving up. Not flights from hell, perhaps, but certainly purgatory.

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Travelling business class from Manila (MNL) to Narita (NRT) last Friday, a middle-aged man ambled onto the plane with a cane. His face looked very pained as he got into the seat next to me, which I put down to walking with a cane.

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Dear Flights From Hell. I read an article on your site regarding a passenger’s poor experience with Etihad Airways and felt it was important to fellow passengers that I share my own.

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My sister and brother-in-law flew Virgin Airlines for a wedding anniversary celebration to Tahiti last year. Upon their return their reply to the question,”How was your holiday?” resulted in this story, and consequently I would never recommend this airline.

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This probably wasn’t a flight from Hell, but it was at least from Heck, or maybe Purgatory.

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My spouse, a friend and I took a tour of the Holy Land last year. We all sat in the same row next to each other. Since I had flown internationally several times, I thought El Al Airlines would provide the same excellent international flying experience I had received on other airlines. Boy, was I […]

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Twenty-five years ago I was on a vacation in Turkey, and even though I had carefully selected the package to include a flight back in the afternoon directly to Bremen, alas luck would not have it.

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Another way the airline industry has found a way to screw the consumer: 

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About 9 years ago I flew with my mom, step dad and brother from London Heathrow to Hamburg, Germany to visit family for my grandma’s 70th birthday. Obviously a pretty big deal, and back then planes didn’t bother me in the least. I was even thinking of going into the airline industry either to work […]

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Earlier this year I was flying from LAX to Amsterdam non stop. I had a window seat which is what I prefer. I knew the flight was not full so there would be open seats available. I have priority boarding so I was able to board first and get settled in. 

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After working a string of 17-hour days on the West Coast, I was more than ready to leave SFO and head back east. Unfortunately for me, doing so meant traveling mid-day on a Friday in the summer – which, if you don’t know – means kids galore. Flying during the afternoon in the summer is like […]

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