On a recent flight from Spain to Sweden via Finland flying Finnair, I got a taste of an all too common experience of extremely bad service and a meltdown in service. Airline delays and cancellations of flights happen. It should be a front and center part of the business to deal smoothly with this, but […]
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Dear friends, I would like to share my experience in Helsinki less than a month ago, May 22, 2016. I had a 40 minute connection between the flights from Moscow to NYC. Because the hand luggage screeners were so slow, I missed that connection.
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I was flying with my fiancé on AA from Los Angeles to Helsinki, Finland. We had a 50 minute stop over at Toronto airport on June 22, 2014 on our way to Helsinki on a Finnair flight.
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Departed Sydney, Australia for Helsinki, Finland via Singapore on 4/10/12. Plane diverted to Darwin because of smoke in the cabin. Spent 1.5 hours waiting in a departure hall, 1.5 hours standing in a line waiting to be processed through immigration, and about 2.5 hours in a queue waiting to be given accommodation for the evening. […]
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OK, I grew up both in the US and Japan so I grew up flying. This flight goes down as by far the WORST flight of my life!!!! I now live in Rome, but I spent a lovely 2 weeks vacation in Japan and I was coming back to Rome on Finnair. After one of […]
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