Delay/Cancellation Stories

Our family enjoyed a fun Disney cruise last summer to celebrate our youngest son’s graduation from high school. We flew JetBlue (5 of us). The flight and connecting flight down, no problems at all. The return was a different story. On our final night of the cruise, Disney, in their ever efficient way to make […]

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I was flying back to San Francisco from Paris in April 2006. I was a senior in high school then, and being a French citizen I was in Paris taking admission exams for colleges during my 1 week spring break. I was scheduled to fly back to SFO via Dallas on American Airlines. Little did […]

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I was flying to Istanbul, Turkey from New York, which is a long flight to start with. But no worries, right, because it’s overnight and you can sleep a bit on the plane, wake up, and be at your destination. Or so goes the plan. Of course, carefully laid plans and air travel never seem […]

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Flight 83 is a “direct” 12-hour flight from my airport to Hawaii. That’s quote-direct-quote. It carries the same flight number for the full trip but it has a “plane change” in LA. I’m up at 5 am Eastern and at the airport a little before 8 am for the 9 am flight. The departures board […]

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One holiday I was going through Atlanta on military leave. When I got to the gate I found out there was a flight leaving about 3 hrs. before my booked flight. I was able to get on it. Great, I thought. Once on the airplane, after leaving the gate, the announcement came… sorry… experiencing difficulties… […]

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Several years ago, I was on a business trip to Asia, which concluded with a 13-hour flight from Narita Airport outside Tokyo, to San Francisco. The plane was scheduled to leave at noon, and the United flight was only about one-third full, mostly with fellow Americans. After we had all gotten settled in our seats, […]

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Anyone that has flown out of Denver knows that United is always back logged in the ticketing area. It doesn’t matter the day, time…it’s a log jam. I have arrived 4 hours early for international check-in (Denver to Belfast 3 flights w. International connections) and security — to walk through the door at 7am to […]

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About 3 years ago, I flew on a major US airline from Chicago-O’Hare to Sacramento by myself at the age of 13. I was going to see relatives and stay with them for a week. After checking in at ORD (and passing security with a 12 oz bottle of liquid- it was after the “liquid […]

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In January of 2003 I was flying to Amsterdam from Johannesburg, South Africa on KLM/Northwest. The flight was on time getting to Amsterdam. It had been snowing in Amsterdam. I had an approx 4 hour layover in Amsterdam before boarding a flight for Dulles Airport. Boarded the plane on time and the plane left the […]

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I was on my way back from a school-sponsored trip to Europe. The week was fantastic. The flight back into the US landed in O’Hare early in the morning, with a long layover before the flight home to Pittsburgh. Because there was not enough room for our entire group on one plane, four chaperones decided […]

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My girlfriend and I recently had a flight from San Francisco, CA to Tampa, FL with a layover in Miami via American Airlines. The problems started in San Francisco, when our flight was supposed to leave at 11:45pm. Due to the airport not scheduling the correct information for the flights, they double booked the gate […]

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When we decided to take our young son on his first flight, we made sure we got a non-stop flight United from Dulles to Portland Oregon. I was terrified that my son was going to be disruptive (still nursing, and just a little more than a year old), but I quickly found that that was […]

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