It was summer of 2007 and I was traveling from Croatia to Columbia, SC. I had been to SC before – I was an exchange student there, and I was coming back to visit my host family. Anyway, I was seventeen at the time and quite excited not only to see my host family again, […]
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This complaint covers all categories – airlines, airports, and personnel. The incident happened at Phoenix. If you have a choice, do not go there. Especially, do not change flights there in the middle of a summer day! We arrived from Seattle on Alaska Air. We were supposed to catch an American Airlines flight onward to […]
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About 4 years ago my wife and I were returning from visiting family in Los Angeles. This was the experience that convinced me to avoid US Air and the Philadelphia airport at all costs. The flight from LAX to Philly was not a problem. We had an 8:30ish connecting commuter flight to our little hometown. […]
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A couple of months ago I was late for a flight from JFK to SJU. I fly almost every month to SJU and I’ve become very familiar with the airport. After I got off the AirTran plane, I started running towards the walkway to the JetBlue terminal. They have moving walkways to go quickly from […]
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My story is not so much a flight from hell as hilarity. I’m in the security queue at MIA – the usual tedious routine of shuffling forward two inches every 10 seconds, slowly travelling the cordoned zig zag area designed to maximize the walking distance between two points. Behind me a mother and her young […]
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I always try and accommodate myself on the way to the airplane seat. I use the Metrolink and subway system to get to LAX from a southern California suburb. I print my boarding pass from home. Upon arrival to the airport at the bag drop off is where you pay to check in your bags and […]
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Whatever you do, do NOT take a bottle of wine from the fridge at the Air New Zealand Business/First lounge at Auckland International Airport! Even if you ask a waitress if it is OK (and she says No Problem), you will be confronted by the Manager who will ask if you are travelling alone. And […]
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My story happened several years ago, but it still irritates me. I was flying from New York to Michigan with a family friend who was a minor at the time. We had already had a horrible time just getting to the airport (a transformer overheated and caused a minor blackout in Manhattan, shutting down the […]
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I’ve been flying for most of my career, so I’ve seen my share of aborted landings, drunks, medical issues and, of course, my share of delays. But this evening I hope never to repeat. The scene: Nashville Tennessee to Chicago Illinois, August 2007 My flight was scheduled to depart at around 7:00pm, and I had […]
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The flight itself was actually fine – it was getting on it that was really annoying. About 3 or 4 years ago my husband and I had a weekend trip to Vegas planned with a direct flight on American Airlines from DFW to Vegas around 10:30am on a Friday. On Thursday afternoon, the day before […]
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Last year, I sent this email to my friends after an amazing trip from Morocco to Brussels. Don’t get me wrong – I love Morocco. You just have to have a sense of humor sometimes! Went to the airport in Ouarzazate for the 6 am flight. There were 2, both leaving at the same time, […]
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Even though there are many tales of woe listed on this site, I think my story competes with the worst, for an all-around emotional pounding and bad treatment of customers. It was March 2006. I had flown on Olympic Airlines from JFK to Athens, Greece for a week-long Aegean Sea cruise that was designed to […]
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