Recently I had the misfortune of taking an AirTran flight from Atlanta to Washington DC. Before we left Atlanta we had to switch planes due to the WINDSHIELD WIPER needing replacement; its motor wasn’t working either. But it doesn’t end there…
When the plane landed in DC, the passenger seated next to me opened the overhead compartment and his tennis racket hit me in the face and broke my nose. It even gets better because I didn’t get his name and he wasn’t kind enough to leave it as he was exiting the plane. He apologized and told me to ask for ice on my way off the plane. Guess who has to pay the bills?
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Wonder if passenger with broken nose could have contacted airline and the airline get name of inconsiderate idiot. People seem to just not care anymore, do they?
Good idea ..but with privacy laws doubt airline would give the name up.
Probably haved to hire Lawyer to get any info at all.
Agreed on the privacy policy. Since an incident took place in the aircraft, the airline has to be responsible for it irregardless whose fault was it.
It's the airline's fault, definitely. Most airlines say, though, that things shift during flight. I think perhaps that would be enough to get the airline off the hook. If I was in that situation, I'd have to hire a lawyer to get any satisfaction at all.
Would you prefer that they had taken off with in inoperative windscreen wiper? My preference would always be that they can see clearly!