Flying from Buffalo to Montreal with a 50 minute layover in Washington Dulles Airport.
The first leg of the flight was delayed due to the inbound flight. At first 15 minutes, then another 15 minutes. At this point, I have 20 minutes to catch my next flight, and I had to check in my bag because I was carrying very dangerous material… a bottle of alcohol.
Needless to say, the gates cannot be next to each other. I have to catch a transfer and I get to the gate of my second flight on the nose, but the flight is already closed. The airline representative behind the desk tells me to go see customer service, 10 gates up… where I ran from to get to this gate.
The service desk has 1 person working, and 4 people were in line before I got there. Half an hour of waiting, and I am told the only option is to go back to Toronto (right above Buffalo), and go to Montreal from there and my bag will follow me.
I end up taking a flight from Washington to Toronto, another half hour late, and an hour after I was supposed to be in Montreal. In Toronto, I have to get my bag to take it through customs, but guess what… no bag. And I cannot just fill out a form and be on my way… no… I have to fill out a form, and go wait in line at customer service to hand in the form there. The customs officer literally just took the form from me and that was it.
I finally make it to the gate of my last leg just in time (I had a good hour and a half to two layover but it was all eaten up by delays as I explained).
All this, and nothing from the airline. How is it that my time is so worthless to them and I cannot do anything about it?
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{ 5 comments… read them below or add one }
Scheduling your trip with a 50 minute layover and booze in your carry-on. What could go wrong? Next.
Previous commenter has a point. What kind of alcohol is so rare or expensive in Montreal (not exactly a backwater) that you had to buy it in Buffalo… and didn't you know you can't carry liquids in your carry-on? Or have you not seen a newscast in about seven years?
Not a lot of sympathy–OP broke a lot of basic rules with the layover time and the alcohol. Jeez, were you born yesterday? Never took a flight in your life that you don't know about the restrictions? As first commenter said…NEXT.
Wait, why on earth would you fly through Washington if you were going from Buffalo to Montreal?!
no kidding, its a 6 hours drive