Delay/Cancellation Stories

Thursday, April 24th, 2014. My daughter, who just graduated from college, and my wife were at Logan Airport in Boston for our long planned and awaited trip to Bermuda on JetBlue. The plane was right there in sight at the gate, fueled and ready to go.

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Last year we went to Rome for a week for my 30th birthday and brought our then 2-year-old. The flight there was no problem other than our stroller getting lost (but it was a cheap umbrella stroller so I wasn’t too put out). I’d actually flown with him several times before that and had learned […]

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OK – Newark Airport seems to be undergoing much needed construction – perhaps the best kept secret of all. That does not excuse JetBlue for constantly delaying flights for hours on end, leaving customers to sit for hours with no information other than the constant e-mail, text and on-screen updates – 9:45 delayed – expected […]

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It is Spring Break 2013, and I am flying from YVR (Vancouver, Canada) to LAX (Los Angeles, California) with my high school band to go to a major music festival. The first problem is that all 100 students arrived at 5:30 am and had lined up waiting to be checked in. I arrived at 6:00 when […]

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This isn’t really a flight from hell, just an experience that I would love to share with you guys. Okay, so in July I went from SEA (Seattle) to YOW (Ottawa, Canada) with a stopover in EWR (Newark). The returning flight was the same, but with a stopover in YYZ (Toronto, Canada). The outbound flight was […]

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I normally fly SouthWest Air. But they didn’t have a morning flight from PHX to San Antonio. US Airways — US Airways Express — used to be America West Express – really is Mesa Airlines – had an 8:45am flight. Anyway, get to the airport and voila, airplane is 2.5 hours late. Should’ve taken SW […]

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Dear Delta, We do understand the weather situation. However, our problems originated from technical faults of your airline. The cancellation of flight KL6104 due to technical faults was the catalyst for the myriad of problems that resulted, which included four preceding flights that were cancelled at the last minute with little or no explanation, leaving us […]

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We decided to fly my family out of DEN to MEM on a direct flight the week before Thanksgiving so my young daughters could spend more time with Gma and Gpa, and my wife could visit her brothers for a week. I had to work and stay behind.

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Here is just a glimpse of the nightmare that we went through which was created by American Eagle Airline. After arriving at Chicago from Miami, we proceeded to our gate to connect to our final destination. While walking to our gate, we noticed that it was raining. It didn’t last long, and actually by the […]

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In 2001 I went up to Boston with my family for a wedding on US Airways. Getting up there was no problem, but getting home to Washington DC was a nightmare.

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On August 20th, 3 colleagues and I left Newark Airport destination Rio de Janeiro via Charlotte, NC for a 3-day business trip. After a 2 hour layover in Charlotte, US Airways Flight 800 left to Rio de Janeiro around 10:30 PM. About one hour into the flight, the captain announces that we have a “red […]

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I know this is not necessarily a flight from hell, as most of it went pretty smoothly, but we did experience a delay that I found funny so I wanted to share. I was flying from PHX to MSP, so it was a large plane and it was booked full. Boarding took quite a long […]

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