March 2011

Not quite a full-on “from hell” story, but almost: I was flying from Syracuse, NY to St. Louis this past Christmas on United, with a connection in O’Hare. As you may be aware, Syracuse has snowy winters, but things weren’t too terribly bad on Dec. 23rd when I flew. I got to the airport on […]

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I was on a U.S. Dareways flight from Tucson to Atlanta last month (about a 3 hour flight) that was, for once, not full. I was in Group 4, so I boarded the plane nearly last, but there was plenty of overhead space and no issues with stowing carry-ons. As I approached my seat, I […]

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A16. I love that number. As anyone who flies Southwest knows, that’s a magical number. That number means you can sit just about anywhere you want. On this particular flight from Denver to Ont., California, I chose to sit in the aisle seat of the bulkhead. People streamed past me to further aisles. On the […]

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Hello Delta Customer Service, I would like you to please help me answer a question. I am trying to figure out the following: Why would I ever fly Delta Airlines again? I had a non-direct flight that required me to switch terminals in the PHX airport in order to board a Delta flight. As soon […]

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This might not have been a flight from hell for the passengers, but it sure was for the service reps who had the misfortune of being on the service desk this inconvenient morning. I do a weekly cattle haul to Toronto out of Newark Airport and have been doing it for some time with a […]

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OK, just got back from a week away. On my final flight home (a little prop job) I encountered a family that was a bit disturbing. It started at the gate waiting for my connecting flight. A family of 7 entered the gate area (grandmother, grandfather, mother, father, 4 year old, 18 month old, infant) […]

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To get from Munich to Bangkok – choosing the cheapest option – you have to make a stop. Ours was in Dubai. Anyone who stops in Dubai Airport and is one of the few people who are still smoking: It is hell! There are two Smoker Rooms – both packed with people every minute of […]

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Qantas Airways (Australia’s market leader) is obviously doing so well in the travel business, it’s decided to move in on the lucrative ‘torture of suspects’ business as well. Qantas’ opening foray into this market would appear to be the use of ‘sleep deprivation tactics’ and I was lucky enough to be one of the airline’s […]

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I was on the way to Georgetown, Guyana. I left New York with a confirmed flight from Port of Spain, Trinidad on a flight originating in London which I would join for the short hop. I had an aisle seat next to a man who I eventually learned was named Panty or Pandy. He had […]

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