Heathrow Heart Ache

December 17, 2007

in Delay/Cancellation Stories

Here is my flight from hell. Leaving Paris to London; BA plane was late and we only originally had 1.5 hours between flight from London to NY. So now we only have about 30 minutes to make the connection in London. Get off the plane after having been through 2 security checks in Paris and there is a line a mile long to go through another security check at Heathrow, even though all the people in this area were making connections and had already been through security. Everyone is jammed together and trying to get up to the front because they were all trying to make a connecting flight. Of course no airline personnel were around to help sort out the mess.

Finally get through the third security and have to run to the other side of the terminal which must have been a mile away…seriously. There were four of us, so one ran on ahead to try and get the connecting plane to NY to wait. By the time I finally got to the NY plane I was ready to have a heart attack. Get on the plane. Sit down. Announcement comes on…some poor passenger who just also ran like a nut to catch this plane is REALLY having a heart attack, so medical personnel are called and now we sit in the plane waiting for the sick passenger to be deplaned. But now we have missed our place in the queue to take off, so another two hours sitting in a hot plane before we can get back in line to take off. Needless to say we were about 5 hours late getting to NY. What a trip. Heathrow airport has to be the WORST.

{ 5 comments… read them below or add one }

Hugh April 6, 2009 at 7:11 am

Yes, It certainly was Heathrow's fault that a passenger had a heart attack and needed medical attention. Why didn't they or the airline simply order the take off as scheduled, so you could get to your destination on time.

Airplanes arriving late is a fact of life nowadays. 5 hours is rough, but unfortunately about average now. Stop being so self centered and selfish, and think of the poor person who took a heart attack, and their family. I'm sure your arrival on time was not top on their list.

You come across as a selfish whiner, grow up.

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GetReal April 13, 2009 at 7:13 pm

They weren't saying that the person who had the heart attack was to blame, they were saying Heathrow and their unorganized security areas were. I've flown into/out of Heathrow, and I can say I agree with that!

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Steve April 14, 2009 at 5:42 am

ALL airports are bad.

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Jennifer R. Povey March 31, 2014 at 4:49 pm

I would never only leave 1.5 hours for a connection at Heathrow. Not saying it's your fault – but anyone who travels through there frequently knows to leave at least two and a half hours – closer to three and a half if you have to change terminals.

Heathrow is extremely busy and the "at least a mile" between gates isn't necessarily an exaggeration, depending on which gates they were.

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Siri December 26, 2014 at 1:20 pm

I understand your pain. I was stuck in Charlotte for 5 hours this last June.

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